Call our friendly team on 0800 169 2448

Fall in a Restaurant

  • Our step-by-step process keeps things simple
  • 96% satisfaction rate from our clients
  • We work on a no win, no fee basis
Scroll to see more content Scroll Down

Our client visited her local McDonald’s restaurant with her husband and 2 young granddaughters. They were sitting at the table when she suddenly fell to the floor as her chair had collapsed. She injured her lower back.

When the chair was turned over and inspected it became clear that the metal leg had rusted through and broken clean off from the frame of the chair. Our client’s husband immediately fetched a Manager who told him that the chair leg had corroded through as a result of the local sea air. When they looked underneath other chairs around the restaurant they were also found to be suffering from rust in the same location.

The Manager was helpful at the scene and took full details of what had happened as well as some photographs of the defective chair. But when our client later asked for copies of those photographs and a copy of the Accident Report details, the Manager was less than forthcoming.

Our client was going to leave it there as she did not think that she could take things any further but she called us to see if we might be able to help. After discussing the claim with her, we agreed to act for her on a no win, no fee basis.

We sent a detailed letter of claim to the local branch of McDonald’s as well as to the Company Secretary at their head office. The matter was eventually passed to their insurers and, after some negotiation, we obtained a full admission of liability for our client’s injuries.

We arranged for her to undergo an examination by an independent medical expert, who provided us with a report detailing her injuries.

She was diagnosed as having suffered a soft tissue injury to the bottom of her back, from which she was expected to recover within about a year of the accident.

On the basis of the medical report we were able to negotiate a settlement of our client’s claim in the sum of £2,500, together with payment of our costs by the insurers.

When she received her cheque, she said “I would like to thank you for all your efforts relating to this matter and the friendly professional way you have conducted your business”.

If you have been injured in a restaurant, contact us to see whether you may have a claim.

Working with us could not be easier!

  • Get in touch

    Take a look around our site to find out what your claim may be worth. When you are ready, get in touch with our friendly staff to begin your claim.

  • Making the claim

    One of our dedicated, fully experienced lawyers will handle your claim. You will deal with the same person throughout, ensuring that trust is built.

  • No Win No Fee

    We operate on a no win, no fee basis. Once the outcome has been decided, we take care of everything for you.

  • Start your claim today

    At Actons Personal Injury Solicitors, our clients are the priority. So, why not go ahead and start your claim with us today?

What's the benefit for you?

  • 0% Client Satisfaction Rate
  • No win, no fee
  • Fully experienced lawyers
  • National coverage
  • Maximum compensation
  • Expert, friendly advice

What is my claim worth?

What your claim is worth depends on a number of factors. We have broken down the different injury types into categories to help you find out.

Get Started

Latest News

Can I Claim Compensation for a Dog Bite?

December 20, 2019

There is no doubt that the UK is a nation of dog lovers. Whilst the vast majority of dogs pose no threat, there are over 200,000 dog attacks taking place...

Read More

Bleached hair gone wrong – Woman wins £12,500 in compensation

August 28, 2019

In a recent press article it was reported that a woman suffered distressing injuries from a bleached hair gone wrong disaster. As a result, she has been awarded £12,500 in...

Read More

Eyebrow wax & tint disaster ruined woman’s holiday

August 12, 2019

In a recent press article it was reported that a woman got her eyebrows waxed the day before jetting off on a week-long break to Tenerife. She regularly had this...

Read More

Let us call you back

Unable to speak right now? Let us call you back at a time that is convenient for you!

By submitting this form, you are confirming that you have read and understood our privacy notice. Your personal information will not be shared with anyone else.

Close Menu

This website uses cookies to enhance your browsing experience... moregot it