We were contacted by a lady who had attended a cosmetic salon to undergo a course of skin rejuvenation treatment.

She was treated with an SRA (sublative rejuvenation applicator). She had a number of treatments with no ill-effects. However, on the last occasion, she noticed that as the treatment was administered, it stung more than usual.

Although a fan was applied to cool down the affected area, the treatment continued.

On leaving the clinic, she realised the treated area of skin was hot. By the next morning, the treated area was covered in blisters.

As a result of the treatment, our client has been left with scarring and discolouration that is likely to be permanent.

We sent a letter of claim to the salon who passed it on to their insurers.

An expert medical opinion confirmed our view that the treatment was administered by the salon in breach of a duty of care, in that the power of the tool used was set at too high an optical energy and that the treatment continued even after the lady had complained about discomfort.

Our expert’s evidence is that blistering of the skin is not a normal response to properly administered treatment with any rejuvenation device. The only likely cause of the lady’s blistering was too much treatment and, in particular, the power of the device was too high.

If you have been unfortunate enough to have been injured while at a beauty salon or spa or as a result of a beauty treatment we can help you make a No Win No Fee claim for compensation. Contact our team today for a confidential, no-obligation discussion on 0800 169 2448 or request a call-back below.